• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Clothinco that is responsible for your information under this Return & Exchange Policy.

• Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.

•  Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.

•  Service: refers to the service provided by Clothinco as described in the relative terms (if available) and on this platform.
•  Website: Clothinco site, which can be accessed via this URL: https://www.clothinco.com/.
•  You: a person or entity that is registered with We Shine to use the Services.

Shipping

We Shine is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free
shipping in the first place, the customer has to pay 100 Rs for the shipping in return.

Refund Policy

At Clothinco, customer satisfaction is our priority. While we do not offer returns, we do provide an exchange service to ensure you get the product you love.

Exchange Policy

1. Eligibility for Exchange:

   • You have 10 days from the date you receive your item to request an exchange.
   • To be eligible for an exchange, the item must be unused, unworn, unwashed, and in its original condition with all tags and packaging intact.

2. Exchange Fee:

   • A nominal fee of ₹100 will be charged for the exchange process. This fee covers the shipping and handling of the new item.

3. Items Not Eligible for Exchange:

   • Certain items, such as [mention non-exchangeable items, e.g., intimate apparel, customised products, or final sale items], are not eligible for exchange.

4. How to Request an Exchange:

   • To initiate an exchange, please use What'sApp help-desk
   • Once your exchange request is approved, we will provide you with instructions on how to send the item back to us.

5. Processing Time:

   • Once we receive the item and confirm its condition, we will process the exchange and ship the new item After quality check of your return items. normally it's take 8 days

Refund Policy

• Clothinco does not offer refunds in customer's bank accounts. Refund will only processed as store credit or credit note that is eligible till customer's  next purchase.
• For refund in store credit, customer should apply for refund in store credit within 10 days from the date of delivery.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Clothinco may have to limit the number of products available for purchase. Trust us, we're building them as fast as we can. Clothinco reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Clothinco confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Clothinco will cancel the order and refund your full purchase price in bank account.

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Exchange Policy and agree to its terms.

Changes To Our Return & Exchange Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account